Careleven Hospital, located in New Orleans, sought a website redesign to better represent their comprehensive healthcare services.
Challenge
CareEleven Hospital old website lacked clarity, making it hard for potential patients to find info on expertise, treatments, and appointments.
The site’s disorganized layout and confusing structure hindered users from easily accessing details about the hospital’s expertise, treatments, and appointment scheduling. This lack of clear communication not only frustrated visitors but also potentially deterred them from seeking care at the hospital, underscoring the urgent need for a comprehensive redesign to enhance user experience and ensure critical information is readily accessible.
Goal
Our objective was to transform their online presence with a focus on intuitive navigation, clear communication of services, and a streamlined patient experience.
This transformation is aimed to enhance user satisfaction, making it easy for patients to find information, understand available services, and navigate the website seamlessly, ultimately improving overall engagement and fostering trust in their care.
Result
The redesigned website significantly improved Careleven's online presence and patient experience.
The intuitive design and clear presentation of services led to increased website traffic and engagement. Patients found it easier to locate the information they needed, navigate the appointment scheduling process, and access essential healthcare resources. Careleven noted an overall improvement in patient satisfaction and ease of interaction with their hospital.